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One day
while I was out running an errand my ring app on my phone notified me
that someone was ringing the doorbell. I don't always answer, but
decided to.
The young man at my door seemed a bit 'off' and asked for
"Nick".
There's no one named Nick on my street... or in the small area
where I live. I told him he had the wrong house and the guy left.
Few
minutes later I could not shake that something was off, so I reviewed
the entire video footage - Ring captures motion so I was able to see
what he did prior to ringing the doorbell.
This guy was wearing a
hoodie so he covered his hands, looked through my front door window for a
good 5+ seconds, then started to check the door to see if perhaps it
was open, before deciding to ring the doorbell...
all with his hands
covered. It was 70 degrees out. Once I answered, he seemed shocked and
he quickly pulled up his hood.
I contacted the police and they filed a report. I shared my Ring video with them and they said it was the cleanest video they had seen in some time.
I contacted the police and they filed a report. I shared my Ring video with them and they said it was the cleanest video they had seen in some time.
Less than two weeks
later a detective called me to let me know that the guy who came to my
door was indeed looking to burglarize my home.
He had been arrested and
put in jail for other area burglaries.
The detective said that had I
not answered the doorbell, my home would most certainly have been broken
into that day.
I've had the ring doorbell since September 2016 and this was the first and only time something odd/suspicious was captured and, to say the least, it works!!!
Now onto some of the issues I've had:
I've had the ring doorbell since September 2016 and this was the first and only time something odd/suspicious was captured and, to say the least, it works!!!
Now onto some of the issues I've had:
1. Ring initially was recording very poorly and sometimes would not capture video properly if at all. I installed a high end wifi extender nearby and problems went away.
Previously my wifi signal strength was
about 40% at the doorbell location. Now it's close to 100%.
2. My
Ring doorbell went offline and it took me who knows how long to realize
it.
The app has a health monitor - RING why are you not telling me that
you're offline??? Why do I need to discover it for myself???? Getting
it back online was a bit of a hassle also.
3. Angle. I now see some angled plates for sale but would have liked to have had those when I installed it.
It's perpendicular to my door, which means I am not
capturing as much motion as I would like.
Someone needs to be on my
porch before it starts capturing motion.
With an angled plate, I could
catch them coming up my walkway instead, which is more useful.
4. Costs $30/year to maintain recordings.
4. Costs $30/year to maintain recordings.
If I install additional devices,
it's an additional $30 per device. Would have liked to get a price
break.
Overall, great product.
Overall, great product.
Not sure I've seen a better one
on the market.
As with any tech, there are always likely to be issues
somewhere.
Overall, I think this is a good product and well worth the
peace of mind.
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